CONTACT US
We are here to help. Reach out through any of the channels below and our team will get back to you as soon as possible.
SUPPORT HOURS
Monday – Friday: 8:00 AM – 10:00 PM (WAT)
Saturday – Sunday: 9:00 AM – 6:00 PM (WAT)
For urgent account or security issues, contact us immediately via Live Chat inside the app — available 24/7.
EMAIL US
Compliance & AML
For AML/CFT enquiries or to report suspicious activity on the platform.
compliance@spectrapay.ioLIVE CHAT
The fastest way to reach us is through Live Chat inside the SpectraPay app. Tap the chat icon on the home screen to start a conversation with our support team — available 24 hours a day, 7 days a week.
SOCIAL MEDIA
Please note that sensitive account issues should not be shared on social media. Use our email or in-app chat for account-specific queries.
LOCATION
Spectra Technologies Limited
Lagos, Nigeria